Troubleshooting
Solve Problems and Use the App More Smoothly
Explore posts that help with common app questions, technical issues, display problems, feature behavior, settings, and learning workflow interruptions. This tag supports you when something does not work as expected or when you need help understanding how a feature should behave.
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What should I do when a translation is unclear?
Read more: What should I do when a translation is unclear?Compare Translator output with Browse details, Examples, and Chat explanations before saving or using the translation.
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Why do Chat and Translator need an internet connection?
Read more: Why do Chat and Translator need an internet connection?Chat and Translator are AI-powered services, so they require online access.
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How do I refresh a word list or detail page?
Read more: How do I refresh a word list or detail page?Use Refresh from the context menu when a list or detail view should be reloaded.
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How do I practice words I often get wrong?
Read more: How do I practice words I often get wrong?Filter by Success in Games or word lists to focus on faulty or difficult words.
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How do I control online and offline behavior?
Read more: How do I control online and offline behavior?Use Internet access options and Advanced debug settings carefully when working with local or online data.
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How do I troubleshoot confusing app behavior after changing settings?
Read more: How do I troubleshoot confusing app behavior after changing settings?Check filters, language settings, word layout, bottom navigation, speech settings, and internet access one by one.
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Why do I see no results although the word exists?
Read more: Why do I see no results although the word exists?Check active filters, recent mode, and the selected search language when a known word or sentence does not appear.
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Why does the Translator show more than one result?
Read more: Why does the Translator show more than one result?Multiple translation chips show that a word or sentence can have more than one possible translation.